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Tuesday, April 22, 2025

Mobile keyboard issue: “Your organizations data cannot be pasted here” – Intune App Protection

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I have an ongoing issue where I’ve setup an Intune app protection policy for unmanaged devices to restrict the ability to copy company data outside of company managed apps into personal apps.
Whilst this feature works in respect to managed apps and non-managed apps, there is a UI issue on both Android and iOS where the keyboard clipboard shows straight after you copy text in a managed app: “Your organizations data cannot be pasted here”.
How do you stop this annoying popup that seems to relate to mobile keyboard clipboards?
It’s an annoying issue as users think they can’t copy/paste between work apps. We have to tell them every time that if they just press down on screen then press paste, it pastes correctly.
Example of our iOS policy is per below. Please help!
There is also a good post here on it, will nil reply: Issue with Copy/Paste Restriction in Intune MDM on… – Android Enterprise Customer Community – 8637
This message appears when users attempt to copy and paste content between applications, but security policies prevent them from doing so. This can be frustrating but it is a key data protection decision taken by the organization’s IT department.
Understanding the reasons behind this behavior and how to fix it allows employees to do their jobs efficiently while remaining compliant with security policies.
Why Does the Error Message Appear?
An error message that says Your organization’s data cannot be pasted here is displayed when certain security settings, which are typically defined and managed by a company’s IT department or administrator, prevent data transfer between applications. Typically, this limit is used for the following reasons: Prevent employees from copying sensitive company data in places where it should not be copied.
Block the transfer of sensitive files or text to prevent data from being leaked.
Focus on the company policy for data sharing and security.
Prevent the risk of cyber threats such as phishing or malware attacks.
The error is specifically tied to Microsoft Intune, a business security and device management software that ensures the enforcement of data loss prevention policies. Only applications and systems that have been approved can access and share sensitive corporate data through Intune. Common Scenarios Where the Error Occurs
The error message can show in several work-related situations, such as:
Limitations in copying content from Outlook to different apps Users might face limitations when attempting to copy a piece of text from a company email and paste it into an external application such as Notepad or a personal messaging application.
Moving data between Microsoft apps Some companies configure these permutations to allow copy-pasting solely between authorized Microsoft 365 apps so that users can’t button-cut data to third-party software.
Saving business data to unauthorized storage Employees may be prevented from copying sensitive documents to personal cloud storage, like Google Drive or Dropbox.
Using remote desktops or virtual machines Security controls might not allow the copying of data between local devices and remote working environments.
Contextual knowledge of when and why the error appears allows users to bootstrap their workarounds that respect security policies but remain productive.
How to Fix Your Organization’s Data Cannot Be Pasted Here Error
There are multiple ways to bypass or fix this error depending on the organization’s security policies and settings when this error prompt appears.
Checking IT Restrictions and Company Policies Employees should check company data policies or contact their IT department before trying to fix the problem. Jumping the restriction could be a company policy you are breaking. In such cases, it is best to:
Reach out to IT to gain approval to transfer data securely.
Use only approved apps to process company information.
Use other company-approved data-sharing methods like internal messaging tools, encrypted email, or secure file transfer services.
Using Company-Approved Applications
Many organizations have restricted data transfer to only specific apps that meet their security requirements. In case copy-pasting is disabled in some apps, users can try:
This involves Posting the content in Microsoft-approved applications such as Word, OneNote, or Teams.
Use company-approved email services for information sharing rather than third-party apps.
Saving files to company-approved cloud storage (OneDrive, SharePoint) as opposed to external USB drives or personal cloud accounts.
Checking Microsoft Intune Settings
Users with admin privileges are able to modify the security policy and use copy paste under certain circumstances due to the fact that this issue is primarily associated with Microsoft Intune. To verify Microsoft Intune policies:
Go to App Protection Policies in Microsoft Endpoint Manager. Under the policy settings, find Data Transfer Restrictions.
Set the List item “Restrict cut, copy, and paste between apps” > Pasting restrictions.
Click Save Changes and check whether copy-pasting now works.
However, these tweaks should only be made by IT administrators since changing security settings without authorization in development environments could lead to data security issues.
Restarting the Application or Device
In some cases, this error may be due to temporary system glitches instead of strict security policies. In cases where the security settings are not currently enforced, restarting the affected app or the entire device can also help refresh the security settings and allow for copy-pasting.
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To troubleshoot:
Restart both the source and destination applications.
To refresh security policies, restart the device
Paste the data in an allowed app again”
Using an Alternative Copy-Paste Method
If standard copy-pasting does not work, users may repaste using one of the workarounds such as:
If it’s little text, retyping the content manually.
Take a screenshot and extract the text using OCR tools (if allowed).
Sharing documents through secure company-approved file-sharing means rather than copy-pasting text.
Users can still adhere to security policies and complete their tasks more quickly by using the alternative method. How to Avoid the Error in the Future If employees need a way to avoid this while remaining compliant with security regulations, there are some proactive measures to take to allow for smooth workflow!

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